With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. That’s why we’re committed to respecting the confidentiality of the personal information we collect.

We collect the following information:

Last name
First name
Mailing address
Zip code
E-mail address
Telephone / fax number
Gender
Profession

The personal information we collect is gathered through forms and through the interactivity established between you and our website. As indicated in the following section, we also use cookies and/or log files to gather information about you.

Your personal information is collected via the following forms:

Order form
Opinion poll
Competitions
We use the information collected in this way for the following purposes:

Order tracking
Information / Promotional offers
Statistics
Contact
Website management (presentation, organization)
Your information is also collected through the interactivity that may be established between you and our website, in the following ways:

Statistics
Contact
Website management (presentation, organization)
We use the information collected in this way for the following purposes:

Discussion form
Correspondence
Information or promotional offers

We collect certain information through log files and cookies. This mainly concerns the following information:

IP address
Operating system
Visited pages and requests
Time and day of connection
The use of such files enables us to:

Improved service and personalized welcome
Personalized consumer profiles
Order tracking
Statistics

We are committed to offering you the right to object to and withdraw your personal information. The right to object means that Internet users may refuse to allow their personal information to be used for certain purposes mentioned at the time of collection. The right of withdrawal is understood to be the possibility offered to Internet users to request that their personal information no longer appears, for example, on a mailing list.

To exercise these rights, please contact:

CYRANO GROUP
E-mail: jbdvd@cyrano-group.com
Phones: +221 77 111 34 11 / +33 6 40 92 63 24
Website section: https://www.cyrano-group.com/confidentialite/

We undertake to grant a right of access and rectification to the persons concerned who wish to consult, modify or even delete the information concerning them.
This right may be exercised via:

CYRANO GROUP
E-mail: jbdvd@cyrano-group.com
Phones: +221 77 111 34 11 / +33 6 40 92 63 24
Website section: https://www.cyrano-group.com/confidentialite/

The personal information we collect is kept in a secure environment. The people who work for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:

Secure Sockets Layer (SSL) protocol
Access management – authorized person
Access management – person concerned
Computer backup
Firewalls

We are committed to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always an element of risk when using the Internet to transmit personal information.

Our privacy commitments meet the requirements of the following program:

Let’s Encrypt™ SSL